Let's talk.
Pick the lane that fits — founder, investor, press, or partnership.
Pick your lane
Four ways to reach the right person, fast.
Each option opens an email pre-filled with the context we'll want to know — so the first reply has substance.
Just have a quick question? contact@nextraction.io
15 minutes. Live walkthrough. Your idea on the screen.
Skip the back-and-forth. Pick a slot, drop a one-line context, and we'll point the platform at your real situation — founder validation, investor screening, or pitch prep. Pre-read on us.
What to expect
No mystery. No drip campaign.
Here's exactly what happens after you hit send.
You write
Use one of the dedicated mailboxes above (or the form-style mailto pre-fill). Tell us your stage and what you're trying to figure out.
We reply within 24 hours
On weekdays, usually same-day. The first reply is from a person, not a sequence.
A 15-minute call (optional)
If a call helps more than email, we book one. We pre-read your context so the time is spent on the hard part — not the warm-up.
Quick answers
Common pre-contact questions.
Save yourself an email and check here first.
How fast do you respond?
Within 24 hours on weekdays, usually same day. Founder mail is prioritized — if you're actively trying to ship something this week, say so in the subject line and we'll move it up.
Do you have a phone number?
No — by design. Phone tag wastes everyone's time. We do same-day email and 15-minute scheduled calls. If you need an urgent conversation, mention it in your message and we'll find time today.
Where are you based?
Distributed team. Founding team between Toronto and Casablanca. We work across European, North American, and MENA time zones, so chances are someone is online when you write.
Which languages can I write in?
English, French, Spanish, or Arabic. The product supports all four with full RTL layout, and so do we.
I just have a quick question — should I really fill in those mailto templates?
Skip them. Email contact@nextraction.io directly. The templates are there to save you time when there's context worth sharing, not to gate the inbox.
I'm a customer with a support issue — is this the right place?
Yes — same email. Mention your account email in the subject so we can route it. If you're actively blocked, write "BLOCKED" in the subject and we'll respond within an hour during business days.
Faster than email: just try it.
Three free sessions. No credit card. By the time we'd reply to your email, you'll already know if NexTraction fits.